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Customer Satisfaction with Service Quality in Conventional Banking in Pakistan: The Case of Faisalabad Muzaffar Abbas Hussain

The purpose of this paper is to evaluate the customer satisfaction of banking industry in Pakistan general, and Faisalabad particular, based on various levels of customer perception regarding service quality. 

Barriers to Using the Blackboard System in Teaching and Learning: Faculty Perceptions Talha Abdullah AlSharadgah

        In this digital age, the success of faculty in adopting technology definitely affects the success of their students and ultimately the educational institution. However, there are still many who have not applied technology tools such as Blackboard system for their courses. This action research aims to investigate the perceptions of faculty on barriers to using Blackboard system in the lecture halls. This study will be conducted at Prince Sattam bin Abdulaziz University in Saudi Arabia during the 2015/2016 academic year. A questionnaire will be distributed online to 30 faculty members to obtain their perceptions on the factors affecting their use of the Blackboard system.


This paper presents an off-line signature verification system that aims at verifying Arabic and Persian signatures. Arabic and Persian signatures have commonality in shapes, fine and general details. Moreover, both have unique general features that distinguish them from other signatures. The proposed system is based on Discrete Wavelet Transform (DWT) to extract common features to aid the verification step. This system consists of four steps: preprocessing, signature registration, feature extraction, and signature verification. Results show that the proposed system achieved good verification measures with low false acceptance rate (FAR) of 1.56%, and low average error rate of 6.23%, and false rejection rate (FRR) of 10.9%. The proposed system proved to be beneficial when compared to other works.

3D from 2D for Nano images using image’s processing methods ذيب ذياب ابوسالم

The scanning electron microscope (SEM) remains a main tool for semiconductor and polymer physics but TEM and AFM are increasingly used for minimum size features which called nanomaterials. In addition some physical properties such as microhardness, grain boundaries and domain structure are observed from optical and polarizing microscope which gives poor information and consequentially the error probability of discussion will be high. 

Thus it is natural to squeeze out every possible bit of resolution in the SEM, optical and polarizing microscopes for the materials under test. In our paper we will tackling t[1]his problem using different image processing techniques to get more clarify and sufficient information. 

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